Accessibility Statement

Back Deck Bar and Lounge - Inclusive Hospitality for Everyone

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Our Commitment to Accessibility

At Back Deck Bar and Lounge, we believe that exceptional experiences should be accessible to all guests. Our commitment to inclusivity extends beyond our menu and service—we are dedicated to creating a welcoming environment that accommodates diverse needs and ensures comfortable, dignified experiences for every visitor.

 

Physical Accessibility Features
- Wheelchair-accessible entrance
- Wide doorways and clear pathways
- Accessible restroom facilities
- Ground-level seating options
- Adjustable table heights
- Sufficient space between tables for mobility devices

 

Sensory and Communication Accommodations
- Low-volume background music zones
- Calm spaces for sensory-sensitive guests
- Visual menu boards and large-print menus
- Staff trained in basic sign language
- Communication assistance upon request
- Assistive listening devices available

 

Digital Accessibility
- Website compatible with screen readers
- High-contrast website design
- Alt text for online images
- Keyboard-navigable online platforms
- Accessible online reservation system
- Clear, readable digital menus

 

Special Dietary and Medical Needs
- Comprehensive allergen information
- Flexible menu modifications
- Medical sharps disposal
- Refrigeration for medical supplies
- Staff trained in medical emergency response

 

Service Animal Policy
- Fully welcoming to service animals
- Designated relief areas
- Water and comfort provisions
- Staff trained in service animal etiquette

 

Continuous Improvement
- Regular accessibility audits
- Guest feedback mechanism
- Ongoing staff accessibility training
- Commitment to evolving our inclusive practices

Last Updated: December 2024

Accessibility isn't just a requirement—it's our promise to create a space where everyone feels welcome, valued, and comfortable.